Carntyne
Care Home in Hexham

Personalised residential care for adults with a wide range of support needs

Carntyne Care Home, located in Hexham, Northumberland, offers personalised residential care for up to 21 residents, including those living with dementia.

The home features nineteen single rooms and one companion room, each equipped with en-suites and wet rooms to ensure comfort and privacy. Residents are welcome to bring their own furniture to create a familiar and homely environment.

The care team is dedicated to providing compassionate support tailored to individual needs, promoting dignity and well-being.

With its convenient location near local shops and public transport, Carntyne Care Home fosters a welcoming community atmosphere for both residents and visitors.

Registered with the CQC

Carntyne Residential Care Home is registered with the Care Quality Commission (CQC) to provide residential care for adults, including people living with dementia, physical disabilities, sensory impairments and mental health conditions. The current Lenore Care registration began in October 2025 and has not yet received its first CQC inspection.

Carntyne Care Home

Hencotes
Battle Hill
Hexham
NE46 2EE

carntyne@lenorecare.co.uk

(01434) 600 195

Diane Chrichard, Home Manager, Carntyne

Diane Chrichard

Home Manager

Facilities

Types of Care We Provide

Carntyne offers a range of residential care to suit different needs, from dementia support to short-term respite, as well as specialist staff on site and external visits for GP and physio support.

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Care for Adults of All Ages

Carntyne provides personalised residential care in Hexham for adults who need additional support with everyday life. Our team provides practical assistance, reassurance and companionship while encouraging each resident to remain as independent, active and involved as possible. Above all, care is tailored to the individual, with a focus on comfort, safety, dignity and quality of life.

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Short-Term Respite & Recovery Care

Carntyne provides respite and convalescent care in Hexham for people who require temporary residential support. For example, this can include additional help while recovering after illness or hospital treatment, or a planned short stay to provide family members and carers with a well-earned break.

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Specialist Dementia Support

Carntyne Care Home provides personalised dementia care in Hexham for residents living with conditions such as Alzheimer’s disease, Lewy Body dementia, Parkinson’s-related dementia, Korsakoff’s syndrome and Frontotemporal Dementia. By getting to know the individual behind the diagnosis, our team can provide care that reflects their personality, history, routines and preferences.

Supporting Wellbeing and Independence

In particular, beyond day-to-day care, we focus on helping residents live well — supporting emotional wellbeing, personal independence and mobility, whatever their needs.

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Living Well at Carntyne

Our approach to wellbeing is centred on helping residents live well every day. We encourage residents to remain involved in the activities and interests they enjoy and maintain their social connections. At the same time, residents are supported to make choices about how they spend their time by a team that knows them personally.

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Mental Health & Emotional Wellbeing

We recognise that good care includes emotional and psychological wellbeing as well as physical health. Likewise residents with mental health needs receive compassionate support within a reassuring environment where individual preferences, routines and personal choices are valued.

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Help with Reduced Mobility

Carntyne is able to support residents experiencing mobility difficulties, whether they require occasional assistance or more regular help getting around. Our team encourages safe movement and independence while ensuring residents receive appropriate support to remain comfortable and confident.

Don't just take our word for it...

Lucy M (Daughter of Resident)
My mum spent the last years of her life at Carntyne and and received exceptional care. This included the very challenging period during COVID and the Carntyne staff became her family during lockdown.

My mum was registered blind and in her latter years also suffered from dementia, but the staff dealt with these complex needs admirably. The staff turnover is minimal which meant that the same carers looked after my mum throughout and got to know her very well. They were also quick to spot any deterioration or changes in her health and acted immediately.

Carntyne itself is a lovely house with well appointed rooms, a beautiful garden and is in a great location. We were able to take our mum out in Hexham in her wheelchair to the many tea shops and restaurants and into the park across the road which she thoroughly enjoyed. The Carntyne staff were also willing to take her to mass on a Sunday at the catholic church next door.

Jenny T (Daughter of Resident)
My father spent the last year of his life here, was very content and settled and received excellent care. This was no mean feat given the Covid pandemic! The staff were so kind and caring, and did everything they could to enable me to have conversations with Dad through the window, when I was unable to visit in person due to lockdown.

I would have no hesitation in recommending them to others and am very grateful for all they did for Dad, in challenging circumstances for everyone. Thank you so much.

Norma
I find all Carntyne staff kind, and friendly. They are my extended family and they help as much as they can but still maintain my independence and are excellent. The other residents are friendly and we get on really well.

I like the arts and crafts and help with seasonal decorating, love the singer coming in and helping with the fundraising alongside my daughters. The food is great and tastes good and we always have freshly prepared menus.

I love my little room which I call my penthouse, I have a lovely view of the park and it is very private. I would not want to be anywhere else.

Download our Brochure For Carntyne Care Home

This brochure provides an overview of Carntyne Care Home, including its location, a sample menu, available activities, and other key information.

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Carntyne Care Home - Hexham

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