Birch Hill Care Home
Care Home in Norham, Berwick-upon-Tweed



Birch Hill Care Home carehome.co.uk Top 20 Care Homes North East England 2026 Winner Badge

CQC Rated Outstanding, Residential & Dementia Care

Nestled in the Northumbrian Village of Norham, Berwick-upon-Tweed, Birch Hill Care Home provides dementia care for up to 24 adults. Rated ‘outstanding’ by CQC in May 2026, the team’s focus is on ensuring all residents live well each day.

Living at Birch Hill is a change for the residents, but one which will provide a safe, caring, homely atmosphere to enjoy yet another chapter in life’s journey.

Our hand-picked team of dedicated care professionals ensure that we provide the highest standard of care.

CQC Rated Outstanding

Birch Hill Care Centre is rated Outstanding overall by the Care Quality Commission (CQC), following its latest assessment published in May 2026. The home was rated Outstanding for Effective, Caring and Well-led, and Good for Safe and Responsive. Birch Hill is registered with the CQC to provide residential care for adults, including people living with dementia, physical disabilities and sensory impairments.

Birch Hill Care Home

Birch Hill Care Home,
Norham, Berwick-upon-Tweed,
Northumberland,
TD15 2JZ

birchhill@lenorecare.co.uk

(01289) 382 216

Jen Mackie, Home Manager, Birch Hill

Jennifer Mackie

Home Manager

Birch Hill Care Home carehome.co.uk Top 20 Care Homes North East England 2026 Winner Badge

Facilities

Residential and Dementia Care at Birch Hill

Birch Hill provides personalised residential and dementia care for older people in Norham. Our experienced team supports each resident as an individual, adapting care around their routines, abilities, preferences and changing needs.

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Dementia Care

At Birch Hill in Norham, we care for older people living with dementia and associated conditions including Alzheimer’s, Lewy Body dementia, Parkinson’s-related dementia, Korsakoff’s syndrome and Frontotemporal Dementia. Care is tailored around each resident's individual needs, routines, preferences and life experiences.

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Residential Care for Over 65s

Birch Hill provides residential care for older people in Norham and the surrounding Northumberland area. Residents receive the level of day-to-day support they need while being encouraged to retain their independence, make their own choices and continue enjoying the things that matter to them.

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Respite & Convalescent Stays

Our respite care provides short-term residential support for older people, whether following an illness or hospital discharge or simply when additional care is needed for a period of time. We also welcome respite stays that give family carers an opportunity to rest knowing their loved one is well supported.

Living Well at Birch Hill

Wellbeing is about more than meeting day-to-day care needs. We support residents to maintain familiar routines, enjoy meaningful activities, build relationships and retain as much independence and confidence as possible.

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Support for Mental Health Needs

Birch Hill offers a supportive residential environment for people who may also be living with mental health conditions. Our team provides patient, respectful and individualised support, helping residents maintain emotional wellbeing, confidence and a positive daily routine.

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Health & Wellbeing

We take a whole-person approach to wellbeing, looking beyond an individual's care needs to understand what makes them happy and gives their day meaning. Activities, friendships, familiar routines and individual interests all form an important part of daily life at the home.

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Mobility Support

Residents with limited mobility can receive assistance tailored to their individual abilities and needs. Our team supports safe movement around the home whilst also encouraging residents to remain active and independent wherever possible and helping them stay comfortable throughout the day.

Why Families Choose Birch Hill

Son of Birch Hill resident
“Birch Hill Care home is excellent. With my mum's condition I can't think of anywhere else I'd like her to be. Knowing Mum is safe and cared for by a super friendly dedicated team is a huge comfort. Mum has constant company day and night, can and does choose to join in activities which she really enjoys and is enriching her life and reducing the impact of her condition on Mum and also on all of the family too.”

Download our Brochure For Birch Hill Care Home

Here you get an overview of Birch Hill Care Home, its location a sample menu, activities and key information.

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Brich Hill Care Home in Norham

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Birch Hill - Norham, Northumberland

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